Online service order

Hereby we order: *
Customer Number:
Company name: *
Contact person: *
Street address: *
Zip code: *
City: *
Telephone: *
E-mail: *
Order number:
Your order number:
Follow-up order:
Preferred date (
Time (hh:mm):
System location
deviating plant location:
Site name / Project: *
Contact person: *
Street address: *
Zip code: *
City: *
Telephone: *
Product details
Product (pump type): *
Product number:
Year of manufacture (Production code): *
Pumped liquid: *
Type kind of sealing:
Information about pump failure and type of pump system: *

Please note:

Retaining of the pump must be ensured. In each case the operator is responsible for the emptying, filling and venting the system. The isolation of the pump must be removed by the operator and recuperated after finished service work. Waste water pumping systems must be pumped down, cleaned and flushed by the operator.

The exact date will be agreed with you or your customer directly through our service organization

Improperly completed forms cannot be processed. If you specify a wrong type of pump there will be costs for this service

Financial accounting and invoice is always issued to the client

There might be additional costs due to overtime, night and weekend labour costs

The decision whether a warranty claim exists can only be taken after an inspection by Grundfos. If it is not a warranty claim the repair will be charged. In case of NOT covered by warranty, shall the pump be repaired?

In case of pump inspection there will be no pump repair on site.

By clicking on "Send service order" you agree on the terms for using Grundfos' digital solutions.
Grundfos processes your personal data in accordance with the privacy policy.